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SugarCRM Professional is the market leading commercial
open source customer relationship management (CRM) application. The
solution delivers a single view of customer interactions across sales,
marketing and service with in-depth reporting and collaboration tools.
Now, seizing the immense power of SugarCRM's
enterprise-class CRM solutions is remarkably simple. You don't need to
house a server, install software, or conduct any maintenance. You pay a
small monthly fee and you're set. Customers that switch from proprietary
CRM solutions to SugarCRM realize as high as 70% total cost of ownership
Robust features and benefits
SugarCRM Professional delivers a feature-rich set of
business processes that enhance marketing effectiveness, drive sales
performance, improve customer satisfaction and provide executive insight
into business performance.
SugarCRM Professional is easy to learn
A single view of the customer allows
employees to better manage relationships before, during and after the
Customizable dashboards provide
real-time information about business performance.
Workflow management controls how
information moves through the organization.
Access control allows information to be
shared/restricted based on user credentials.
Campaign management gives marketing the
ability to develop, test, launch, and measure campaigns.
Inbound email processing converts
emails into customer cases.
Enhanced lead sharing automates the
transfer of leads generated from marketing into the sales pipeline.
Mobile employees can access the
application and all data via a smart phone
SugarCRM Professional allows employees and executives to
choose from standard reports or design custom reports with a few simple
clicks. Customizable dashboards provide a "cock-pit" view of the most
relevant information affecting the roles of employees and managers.
Users can easily drill-down to reveal underlying customer information.
Extending application capabilities
Because it's built on open source technology, SugarCRM
Professional is easily configured to deliver extended capabilities.
Users can tailor screens and navigation as well as add new modules. SOAP
APIs allow you to connect SugarCRM Professional to your existing IT